This Policy applies between you, the User of this Website, and Ostara-NLP Ltd, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.
In this Policy the following terms shall have the following meanings:
“Data”: means collectively all information that you submit to the Ostara-NLP Ltd. via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;
“Ostara-NLP Ltd.”: means Ostara-NLP Ltd of Bedford Technology Park, Thurleigh, Bedfordshire, MK44 2YP;
“User”: means any third party that accesses the Website and is not employed by Ostara-NLP Ltd and acting in the course of their employment; and
“Website”: means the website that you are currently using (http://ostara-nlp.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
This Policy applies only to the actions of Ostara-NLP Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
3.1 This Website does not collect Data about our Users by any means unless you contact Ostara-NLP Ltd via the forms, which are included in the Website. We may also ask for information if you contact us regarding the website. This Website does not place cookies on your computer and does not use any other means of data collection.
3.2 From our forms we will collect information such as your name, your email address and other information, which you opt to supply.
4.1 Ostara-NLP Ltd will use your Data for the following purposes:
4.1.1 responding to the contents of your communication with us;
4.1.2 internal record keeping;
4.1.3 improvement of our products / services;
4.1.4 transmission by email of promotional materials that may be of interest to you;
4.1.5 contact for market research purposes which may be done using email. Such information may be used to customise or update the Website.
4.2 We also include testimonials on our website which are collected from user feedback, surveys and other sources. We do not identify individuals when posting testimonials and instead show the role and organisation as a maximum.
This Website may, from time to time, provide links to other websites. Ostara-NLP Ltd has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.
You have the right to ask for a copy of any of your personal Data held by Ostara-NLP Ltd (where any such data is held) on payment of a small fee that will not exceed £10.
7.1 By submitting your personal data, you agree to this transfer, storing or processing. Data security is of great importance to Ostara-NLP Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
7.2 Ostara-NLP Ltd will not share your personal information with third parties.
Ostara-NLP reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.
Questions, comments and requests regarding this Privacy Policy should be addressed to Ostara-NLP Ltd, Bedford Technology Park, Thurleigh, Bedfordshire, MK44 2YP.
This agreement applies as between you, the User of this Website, and Ostara-NLP Ltd, the owners of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In this Agreement the following terms shall have the following meanings:
“Content”: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
“Ostara-NLP”: means Ostara-NLP Ltd, Bedford Technology Park, Thurleigh, Bedfordshire MK44 2YP;
“Service”: means collectively any online facilities, tools, services or information that Ostara-NLP makes available through the Website either now or in the future;
“Premises”: Means our place of business located at Ostara-NLP Ltd, Bedford Technology Park, Thurleigh, Bedfordshire MK44 2YP;
“System”: means any online communications infrastructure that Ostara-NLP Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”: means any third party that accesses the Website and is not employed by Ostara-NLP and acting in the course of their employment; and
“Website”: means the website that you are currently using (www.ostara-nlp.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
11.1 Subject to the exceptions in Clause 12 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Ostara-NLP Ltd, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
11.2 Subject to Clause 13 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Ostara-NLP Ltd.
12.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
12.2 Subject to Clause 13 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Ostara-NLP Ltd or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.ostara-nlp.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Ostara-NLP Ltd. To find out more please contact us by email at neil.wilson@ostara-nlp.co.uk.
16.1 When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
16.1.1 You must not use obscene or vulgar language;
16.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
16.1.3 You must not submit Content that is intended to promote or incite violence;
16.1.4 It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
16.1.5 The means by which you identify yourself must not violate these terms of use or any applicable laws;
16.1.6 You must not impersonate other people, particularly employees and representatives of Ostara-NLP Ltd or our affiliates; and
16.1.7 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
16.2 You acknowledge that Ostara-NLP Ltd reserves the right to monitor any and all communications made to us or using our System.
16.3 You acknowledge that Ostara-NLP Ltd. may retain copies of any and all communications made to us or using our System.
16.4 You acknowledge that any information you send to us through our System may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.
16.5 In order to use the enquiry form and any other communication facility that may be added in the future on this Website, you are required to submit certain personal details. By continuing to use this Website you represent and warrant that:
16.5.1 Any information you submit is accurate and truthful; and
16.5.2 You will keep this information accurate and up-to-date.
17.1 Use of the Website is also governed by our Privacy Police above, which is incorporated into these terms and conditions by this reference. This Website does not use cookies.
18.1 Ostara-NLP Ltd makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
18.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
18.3 No part of this Website is intended to constitute a contractual offer capable of acceptance. No goods and / or services are sold through this Website and product and / or service details are provided for information purposes only
18.4 Whilst every effort has been made to ensure that all graphical representations of products and / or descriptions of services available from Ostara-NLP Ltd correspond to the actual products and / or services, Ostara-NLP Ltd is not responsible for any variations from these descriptions.
18.5 Ostara-NLP Ltd does not represent or warrant that such products and / or services will be available from us or our Premises. For this reason, please contact us prior to visiting if you wish to enquire as to the availability of any products and / or services. Any such enquiry does not give rise to any express or implied warranty that the products and / or services forming the subject matter of your enquiry will be available upon your arrival at our Premises.
18.6 All pricing information on the Website is correct at the time of going online. Ostara-NLP Ltd. reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
18.7 Whilst Ostara-NLP Ltd. uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
19.1 The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
19.2 Ostara-NLP Ltd accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
19.3 Ostara-NLP Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
20.1 To the maximum extent permitted by law, Ostara-NLP Ltd accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
20.2 Nothing in these terms and conditions excludes or restricts Ostara-NLP Ltd’s liability for death or personal injury resulting from any negligence or fraud on the part of Ostara-NLP Ltd.
20.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Ostara-NLP Ltd.
24.1 All notices / communications shall be sent to us either by post to our Premises (see address above) or by email to neil.wilson@ostara-nlp.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
24.2 Ostara-NLP Ltd. may from time to time send you information about our products and/or services. If you do not wish to receive such information, please send an email with ‘Unsubscribe’ in the title from either the email account in question or including the relevant details within the body of the email.
These terms and conditions and the relationship between you and Ostara-NLP Ltd shall be governed by and construed in accordance with the Law of England and Wales and Ostara-NLP Ltd and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
© Ostara-NLP Ltd. All Rights Reserved.
The content of this website is protected by the copyright laws of England and Wales and by international laws and conventions. No content from this website may be copied, reproduced or revised without the prior written consent of Ostara-NLP Ltd. Copies of content may be saved and/or printed for personal use only.
© 2014 Ostara NLP
NLP training, hypnotherapy and life coaching in Hertfordshire, Cambridgeshire, Buckinghamshire, Northamptonshire, London, Bedfordshire and across the UK
